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Policy and information pages for EESI learners. Pages marked DRAFT are awaiting compliance approval.
Status:
DRAFT v0.1 — Lovable page copy · Approver: Devin
This index is a draft. Linked pages marked DRAFT are not final approved policies.
Published course fees, staged payments and prepaid fee protection.
How fees are published and protected, and how refunds are considered.
How EESI collects, uses and protects personal information.
How to raise a complaint or appeal an assessment decision.
Pre-enrolment information, USI requirements and enrolment confirmation.
Learner rights, training and assessment, support and certification.
Handbook summary, training and assessment, certification, support and USI.
Questions about any policy? Email info@eesi.edu.au.
Training recognition: Energy Efficiency Skills Institute is a Registered Training Organisation (RTO 46127). Nationally recognised training is delivered only where a course is listed as accredited or includes nationally recognised units of competency. Some short courses may be non-accredited industry training.
